Insurers and everyone along the distribution chain have long anticipated the impending technology infusion that would transform the delivery of life insurance and related products to consumers.

That technology transformation crept closer at a glacial pace until the COVID-19 pandemic pushed an industry that relies on face-to-face contact to accelerate its plans.

And something happened along the way to the new cyber-reality: insurers, middlemen and agents all learned they can rely on technology to forge a new way of selling insurance products.

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